How Coca-Cola Amatil Took Compliance Training Global—Without Losing Its Human Touch
When you’re one of the most recognised brands in the world, maintaining a strong ethical compass isn’t just good business—it’s non-negotiable. For Coca-Cola Amatil, that meant more than simply checking boxes. It meant reimagining how compliance training could feel—especially across borders, languages, and diverse regulatory environments.
That’s where we stepped in.
The Challenge: Beyond the Legalese
Coca-Cola Amatil needed to train thousands of team members across different countries on some of the toughest compliance topics in business:
- Preventing Anti-Competitive Conduct
- Bribery and Corruption Awareness
- Human Rights Protection
- Upholding the Code of Conduct
The company wasn’t just looking for dry, text-heavy modules. They wanted something that resonated. Something real. Something that would stick.
And it had to work globally—including full localisation into Bahasa for teams in Southeast Asia.
The Solution: Custom Content That Travels Well
Over several months, Chris and his team developed four fully customised, interactive modules—each built with care, creativity, and cultural intelligence.
Each module ranged between 23 and 40 minutes, and was designed using a Silver Level interaction standard. That meant:
- Drag-and-drop exercises, scenario-based questions, and reflective thinking prompts
- Professional voiceovers (with up to six voice artists per module!)
- On-screen text, narration, and transcripts all localised for different languages
- Mobile-compatible formats for access anywhere
- Photographic visual design aligned to Coca-Cola Amatil’s brand
From alpha to beta to final delivery, everything was scoped, reviewed, and refined with Coca-Cola Amatil’s internal learning and legal teams.
The content wasn’t just built to comply—it was built to connect.
The Numbers Behind the Rollout
Here’s what landed on screens around the world:
- 4 core compliance modules developed
- 120+ minutes of interactive learning content
- 5–8 weeks development timeline per module
- Thousands of team members better informed, empowered, and aligned with company values
Each piece was delivered as SCORM-compliant, HTML5-based modules ready to plug into learning systems from Sydney to Surabaya.
Why It Worked: Human at the Core
What set this project apart wasn’t just the production quality or smart learning design—it was the intention. Coca-Cola Amatil didn’t treat compliance as a chore. They treated it as a cultural cornerstone.
The storyboards weren’t theoretical. They featured relatable characters like Carla and Frank navigating grey areas and tricky conversations—just like employees might in real life.
The modules didn’t tell learners what to think. They invited them to think for themselves.
The Takeaway
Compliance doesn’t have to feel cold. When done well, it’s a conversation—one that reinforces values, empowers people, and strengthens reputations.
Coca-Cola Amatil didn’t just deliver training. They delivered trust.